Third Party Subprocessors
Effective date: June 1, 2018
Trayn is transparent regarding how we use your data, how the data is collected, and with whom we share your data.
When we share your information with third party subprocessors, such as our vendors and service providers, we remain responsible for it. We work very hard to maintain your trust when we bring on new vendors, and we require all vendors to enter into data protection agreements with us that restrict their processing of Users' Personal Information (as defined in the Privacy Policy).
All vendors store and process the data either in the United States or the European Union.
| Name | Description of Processing | Country | Sharing Data |
|---|---|---|---|
Amazon Web Services |
Domains, web application hosting |
USA |
|
Atlassian Cloud |
Issue tracker, internal wiki |
USA |
|
Elastic |
Index content for search |
USA |
|
GitHub |
Blog hosting, open source projects |
USA |
|
Google Analytics |
Website analytics and performance |
USA |
|
Google Cloud Platform |
Data hosting |
USA |
|
Google Firebase |
Mobile analytics, performance, and crashes |
USA |
|
Google G Suite |
Internal company infrastructure, document storage |
USA |
|
Intercom |
Customer support system |
USA |
|
MailChimp |
Newsletter |
USA |
|
Mailjet |
Transactional mail services provider |
Germany, Belgium |
|
Medium |
Blog hosting |
USA |
|
Sentry |
Error reporting |
USA |
|
SparkPost |
Transactional mail services provider |
USA |
|
Stripe |
Subscription payment processor |
USA |
|
Trello |
Issue management |
USA |
When we bring on a new vendor or other subprocessor who handles our Users' Personal Information, or remove a subprocessor, or we change how we use a subprocessor, we will update this page. If you have questions or concerns about a new subprocessor, we’d be happy to help. Please contact us via privacy@trayn.com.