Third Party Subprocessors

Effective date: June 1, 2018

Trayn is transparent regarding how we use your data, how the data is collected, and with whom we share your data.

When we share your information with third party subprocessors, such as our vendors and service providers, we remain responsible for it. We work very hard to maintain your trust when we bring on new vendors, and we require all vendors to enter into data protection agreements with us that restrict their processing of Users' Personal Information (as defined in the Privacy Policy).

All vendors process the data either in the United States or the European Union.

Name Description of Processing Country Sharing Data

Amazon Web Services

Domains, web application hosting

USA

Privacy Shield

Atlassian Cloud

Issue tracker, internal wiki

USA

Privacy Shield

Blockspring

Convert graphs to PDF

USA

Privacy Policy

Elastic

Index content for search

USA

Privacy Shield

GitHub

Blog hosting, open source projects

USA

Privacy Shield

Google Analytics

Website analytics and performance

USA

Privacy Shield

Google Cloud Platform

Data hosting

USA

Privacy Shield

Google Firebase

Mobile analytics, performance, and crashes

USA

Privacy Shield

Google G Suite

Internal company infrastructure, document storage

USA

Privacy Shield

Intercom

Customer support system

USA

Privacy Policy

MailChimp

Newsletter

USA

Privacy Shield

Medium

Blog hosting

USA

Privacy Policy

NewRelic

Application monitoring

USA

Privacy Shield

Sentry

Error reporting

USA

Privacy Shield

Slack

User data is discussed in chat

USA

Privacy Shield

SparkPost

Transactional mail services provider

USA

Privacy Shield

Stripe

Subscription payment processor

USA

Privacy Shield

Trello

Issue management

USA

Privacy Shield

When we bring on a new vendor or other subprocessor who handles our Users' Personal Information, or remove a subprocessor, or we change how we use a subprocessor, we will update this page. If you have questions or concerns about a new subprocessor, we’d be happy to help. Please contact us via privacy@trayn.com.